Select Create a restore point, and then in the System Properties pane, select System Restore.įollow the prompts to select the restore point just before the round of updates that seemed to trigger the problem. To do this:Ĭlick the Start button and type system restore. If Windows Media Player stopped working correctly after the latest update from Windows Update, you can verify that the update is the problem by using System Restore. If you can't burn a CD or DVD, does the disc already have content on it? If so, make sure the disc is rewritable and that you erase the existing content before you try to burn new content onto it. For more information about codecs, see Codecs: frequently asked questions. If the error involves a playback problem, you may not have the right codec on your PC to play that file. You may get an error message while using Windows Media Player but without any specific info about the error. We recommend you move to a Windows 11 PC to continue to receive security updates from Microsoft. Support for Windows 7 ended on January 14, 2020
